What are cookies?
Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit the Brandsea website. They are not harmful and do not contain any confidential information such as your home address, date of birth or credit card details. Cookies are an essential part of how our site works. Some of these cookies are required by our site to enable you to transact whilst other cookies enable us to give you an enhanced, personalized web experience by using our site, you also consent to the use of these cookies.
Cookies Are Used On Our Site For The Following Reasons:
- To allow you to securely sign in to your Brandsea Directory Account, so that you can use “My Account” features such as order information, making payments and viewing statements.
- To store the content of your online shopping bag whilst you browse the site and to complete an order.
- To record the areas of the website that you have visited, products you have viewed and time spent browsing, as well as the products you purchased. Brandsea uses this information to help make the website more user friendly, develop our site design and to continuously improve the quality of the service we provide.
- To distribute visitors to our site evenly across platforms to ensure the content is served at the fastest possible speed.
Can I Turn Off Cookies?
Our Use of Advertisement Tracking
We also allow selected third parties who participate with us in marketing programs to place cookies when you visit our site. These cookies enable us to monitor which adverts you see and click on to get to our site.
These cookies are as safe as the ones used whilst you browse our site and neither of these third parties collects any personal data from which they would be able to identify individual customers. Brandsea is not responsible for the content or privacy policies of third parties or other websites.
How Do We Protect Your Information?
We use a server certificate (also known as a digital certificate) to assure you of our identity and secure sockets layer (SSL) to encrypt data transmissions.
If you want to check our certificate/security you can do so using one of the following methods:
From your browser when you are within the Site:
Microsoft Internet Explorer 4 or later
Click on the gold padlock at the bottom right of your browser to bring up the details of this Site’s Digital ID.
Click on the yellow padlock at the bottom left of your browser to bring up the security information.
The security measures described above are just some of the administrative, technical, and physical steps we take to protect your personal information. However, the open nature of the Internet means that an absolute guarantee of security cannot be offered, and you should be aware that even with all the measures we take, we cannot guarantee the security of your personal information.
Brandsea are committed to complying with the Data Protection Act 1998 and have published this guide to help you understand how and why Brandsea collect information from you, to whom such information is disclosed and what your rights are. You can access our website home page and browse our site without disclosing your personal data. However, when you register with Brandsea you will be asked to provide certain information about yourself.
What Information Do We Collect And How Do We Obtain It?
We receive information in one of two ways either directly from you when you register with us or from a third party such as credit reference agencies (for example to assess your credit rating).
If you register with us you will be asked to provide certain information such as your name, address, details of your credit card (only if you are paying by credit card), telephone number and email address so that we can process and fulfill your order, notify you of your order status and inform you of special offers and promotions.
How Do We Use Your Information?
We use the information that we collect about you to:
- Process your orders
Assess your application and to verify your identity
- Manage your account – see also “Use of credit reference agency information”.
- Administer this website.
- Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.
- Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest.
Use of Credit Reference Agency Information and sharing of credit information
In the interests of responsible lending and for security purposes we may carry out searches with credit reference agencies when you register with Brandsea and further searches may be carried out before deciding whether to accept orders and/or grant further credit. The agencies record these searches. We may also share information about you and the conduct of your account with credit reference agencies, other lenders and relevant third parties Information about you and other members of your household and those with whom you are financially linked maybe used to verify your identity and for the credit assessment of you and them. We may also use your information for payment recovery or fraud and debt tracing. We will pass on details of defaulting accounts to debt collection agencies
Who Does Brandsea Disclose The Information It Collects To?
We use information about you for purposes other than the provision of a website shopping facility. As a result we may disclose your information to:
- Credit Reference Agencies – for more information see above.
- Legal and debt recovery representatives for debt collection and debtor tracing purposes.
- Reputable companies to fulfill your order or process your data on our behalf.
We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising.
Keeping In Touch With You
We want to keep you up to date with information about new ranges, special offers and improvements to this site.
As part of our efforts to make further improvements to the service we provide to our customers, telephone calls to and from Brandsea Directory may be recorded or monitored and used for training purposes. To protect the operation of our computer systems we monitor incoming and outgoing email.
If you have any questions relating to this policy or the use by Brandsea of personal data please write to firstname.lastname@example.org, quoting Security and Privacy Enquiry.